Maintenance

ESSB is committed in providing our clients with high quality services and part of the lifecycle management, we provide assessment, design and installation services including troubleshooting and deployment of variety of hardware platform right to the hardware disposal services.

managed services

Provision of on-going hardware maintenance support offering a flexible SLA requirement starting from next business day support right to the very stringent SLA requirement of 2 hours response time. With our vast regional coverage, we are able to support every client requirement in whichever size or form.

Smart Sourcing

Provision of various skillset right from admin, desktop engineer to network consultant.
Additionally, we provide resources to cater for short term project requirement like PC refresh/deployment, office relocation and etc.

Project Management

We provide a project management office for every program we undertake to ensure proper governance and processes are being adhered. A governance structure with Strategic, Tactical and Operational level will be setup to ensure quality and consistency in executing the program.

24/7 Support

Client with critical business operating round the clock, we provide remote and onsite support to ensure high uptime of the systems.

Our Value

On-time - we commit to reponse timely as per the SLA
Expectation - we strive to exceed our customer expectation
Quality - we promise to deliver a quality service to our client

Large Service Coverage

Our main operation is in Malaysia and Singapore. Knowing the currenct business landscape requiring vast service coverage, we have established our service partner network right from South Asia to the Pacific Island and from North Asia to the South East Asia to cater for the multinational corporation who operates in the Asia Pacific region.

Technology Partner

Since inception, we have made it our business objectives to deliver solutions built using the best technology available in the marketplace. Our partners includes Cisco, Microsoft, Panduit, APC, HP, Dell, Lenovo and many others.

Retail IT Experience

Throughout the years, we have gained deep experiences from supporting various clients in the retail industry especially in the luxury retail market where the business is all about speed to response and recovery of the system. Since then, Retail IT support services have since become our core business.

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Network Services

ESSB deliver a wide range of network related services. From network setup, WiFi survey, right to the core router installation and configuration. Besides devices related project, we also deliver infrastructure cabling work including horizontal cabling, fiber cabling and up to grounding work.

Networking

Routing, Switching and Unified Communication

We are the authorised solution integrator for multiple networking products and have a team of certified networking engineers who deliver consultancy, design and implementation services for a broad range of networking solutions.

Cabling

Infrastructure and Datacenter

With Panduit and other similar solutions, we deliver a complete suite of structured cabling solutions from copper to fiber cable. On the datacenter, we deliver a complete suite of Panduit datacenter solution from DC management, inteligent software/hardware, power distribution and environment monitoring.

Professional Services

Consulting and Project Management

We provide network consulting service ranging from consultation, design, assessment, right to the implementation services.

With a large network of service partner across the region, delivering intergrated solutions are made possible

some of the major technology partner we work with to deliver end to end solutions to our clients

Experiences

Having a broadrange of clients right from transport, finance and to the retail industry. Following are some of our current and past clients and the type work that we are delivering/delivered.

Retail Industry

An American Luxury Fashion Company

End to end store support with 4 hours onsite SLA and 12x7 coverage. Scope of work includes POS support, store events, cabling and depot services

Retail Industry

French Top Luxury Brand

Onsite support with dedicated resources and dispatch model covering break-fix, service delivery, project management and store project works

Transport Industry

APAC Largest Low Cost Airlines

Onsite support for the self check-in kiosks located at the airport departure hall. The scope of work include breakfix, deployment & parts storage

Retail Industry

A French Top Luxury Brands

Delivering complete end user support to the office and stores users in multiple countries. Scope of works includes hardware refresh, storage and logisitc and new store setup

Utility Industry

Malaysia Largest Utility Company

Delivering deskside support covering 150+ offices nationwide. Scope of work include breakfix, request, hardware refresh and disposal service

Manufacturing Industry

One of Singapore Largest Ship Builder

Supporting the PCs and infrastructure devices located within the client's office and onboard the vessels. Scope of work includes brekfix and deployment

Let’s Talk Business.

Malaysia:

23-27 & 23-28
Menara Mutiara Sentral
No.2, Jalan Desa Aman
Cheras Business Center
56000 Kuala Lumpur

Singapore:

51 Goldhill Plaza,
#07-07 Singapore 308900

Sales:

sales@essb.asia

Support:

support@essb.asia

Group of Company:

Ennovation Solutions Sdn. Bhd.(1151624-P)
Quantum Pioneer Pte. Ltd.(202209284W)
Quantum Pioneer PLT (202204000524)
Quantum Elite PLT (LLP0017567-LGN)